The trick to mastering the ricoh website is finding the product that best fits your needs.If you have a specific model in mind, then why not use our search bar at the top of the screen? Simply type in part of the product name and watch as the results come flooding in.
If, like many of our visitors, you know roughly what you are looking for but are in need of a little assistance,then pick the product type from the top product bar and start using our "smart-search filter" to narrow down the results.Of course, you can always simply browse through our entire range by using the menus on the left-hand side.
If you would like to see what other people have been looking at, and what the web community have deemed to be our most popular products, then take a glance at the list just below the search bar at the top of the screen. For something more visual, check outour search cloud on the far left of the home page.
Once you have a set of search results to look through, you can hover over the feature icons to see the key details of a particular product. Clicking the product itself will give you a whole host of more detailed information, including product peviews from ricoh customers.
Once you have settled on a product you like then it really is as easy as clicking the "Enquire" button to speak to one of our dedicated sales account managers, or the "Buy" button to pay online, using our secure payment system powered by RBS Worldpay.
If you are a regular visitor, or envisage buying the consumable items for your products from us in the future, then why not create a ricoh account? This will enable you to save your address, payment information and preferred contact details on the site. Plus, your account will automatically save a list of the products you purchase from us. It's safe, secure and all designed to make your ricoh experience as easy as possible.
At www.Ricoh-Printers.co.uk , nothing is more important to us than after sales satisfaction of our customers. We pride ourselves on the high levels of repeat custom we experience, and our ability to offer full UK-wide service support on all of our products plays a key part in this.
This service support utilises TML's full-time technical support staff who in turn use spare parts and consumables which are sourced directly from Ricoh. We have proven experience within the industry of providing all encompassing support services. Our clients are diverse in size, location and requirements, from small sole trader's right up to large household names.
When purchasing a product from Ricoh's Range of (photocopiers, workgroup printers, scanners, MFD's etc), why not enquire about the cost of a full service agreement? This affordable, simple service will guarantee peace of mind that your new device will enjoy maximum up-time.
Our service agreements generally cover all labour, parts and, in many cases, toner. You will be committed to paying a small "cost per click" charge for each print or copy you produce, in order to finance the service agreement. Our cost-per-copy rates offer comprehensive cover at a competitive price.
If you purchase a smaller desktop product, such as an ink-jet printer or small-office MFD, then it will normally be supplied with a standard original equipment manufacturer's warranty, which we will be happy to pursue on your behalf. If you are interested in extending the support period offered on these smaller small-office-home-office (SOHO) products, then one of our dedicated sales account managers will be able to discuss the options available for you.
Customer satisfaction is a big priority at TML. Our website reflects this, offering many areas for customer feedback and product reviews. As such it is key to the success of our business that we provide sound support to our clients, both pre-sale and post-sale.
For more information on TML service, please contact one of our dedicated sales account managers on 0800 14 81 00
